Privacy Policy

Last updated: May 5, 2025

1. Introduction

Welcome to Voiqu ("we," "us," or "our"), operated by Horațiu Voicu. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website voiqu.com and use any related services or applications that connect to third-party platforms, including Google APIs such as Google Analytics 4 (GA4) and Google Search Console (GSC).

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

  • Contact information: Name, email address, phone number, and company name when you submit our contact form.
  • Account credentials: When you authorize our application to connect to your Google account via OAuth 2.0.

2.2 Information Collected via Google APIs

When you grant access to your Google account, our application may access the following data through authorized Google API scopes:

  • Google Analytics 4 (GA4): Website traffic data, user behavior metrics, conversion data, audience demographics, and reporting data associated with your GA4 properties.
  • Google Search Console (GSC): Search performance data (clicks, impressions, CTR, average position), index coverage reports, URL inspection data, and sitemap information.

We only request the minimum scopes necessary to provide the services you have requested. You can review and revoke access at any time through your Google Account permissions page.

2.3 Automatically Collected Information

  • Usage data: Pages visited, time spent on pages, browser type, device type, and referring URLs via Google Analytics.
  • Cookies: We use essential and analytical cookies. You can manage your cookie preferences through our cookie consent banner.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services and applications.
  • Generate analytics reports, insights, and recommendations based on your GA4 and GSC data.
  • Respond to your inquiries and provide customer support.
  • Monitor and analyze usage trends to improve user experience.
  • Comply with legal obligations and enforce our terms.

4. Google API Services User Data Policy

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We only use Google user data to provide and improve the services you explicitly requested.
  • We do not transfer Google user data to third parties except as necessary to provide the service, as required by law, or with your explicit consent.
  • We do not use Google user data for serving advertisements.
  • We do not allow humans to read Google user data unless we have your affirmative agreement, it is necessary for security purposes, it is required by law, or the data has been aggregated and anonymized for internal operations.

5. Data Storage and Security

  • Google API data accessed by our application is processed in real-time and is not persistently stored on our servers unless explicitly required for the functionality you requested (e.g., cached reports).
  • Any cached data is stored using industry-standard encryption (AES-256 at rest, TLS 1.2+ in transit).
  • Access to data is restricted to authorized personnel on a need-to-know basis.
  • We conduct regular security reviews of our data handling practices.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in the following circumstances:

  • Service providers: Trusted third-party services that assist us in operating our website and applications (e.g., hosting providers, analytics tools), bound by confidentiality obligations.
  • Legal requirements: When required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
  • With your consent: When you explicitly authorize us to share data with a specific third party.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Revoke Google access: You can revoke our application's access to your Google data at any time via your Google Account settings.
  • Cookie preferences: Manage cookies through our consent banner or your browser settings.

To exercise any of these rights, please contact us at h@voiqu.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Google API data that is cached is automatically purged after a maximum of 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place when transferring personal data across borders, in accordance with GDPR and other applicable regulations.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us at h@voiqu.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: